سال انتشار: ۱۳۸۶

محل انتشار: اولین کنفرانس ملی مدیریت دانش

تعداد صفحات: ۱۵

نویسنده(ها):

Navid Nezafati – PHD student, Amir Kabir Polytechnique University
Ehsan Afarideh – MSC of Industrial Engineering ,Amir Kabir PolyTechnique University
Ali Safavi Shamloo – MSC of Industrial Engineering, Iran University of science And Technology

چکیده:

In this paper, techniques of human driven knowledge acquisition are briefly discussed and compared ,then a case study of implementing knowledge acquisition(KA) in an Iranian petrochemical company is explained. In this project we’ve used a combination of KA techniques including semi structured interview, revised teach-back, commentary, laddering , repertory grid techniques in order to elicit both tacit and explicit knowledge of experts. This method is applicable in different kinds of industries with different branches in design engineering.