سال انتشار: ۱۳۸۶

محل انتشار: اولین کنفرانس بین المللی تحقیق در عملیات ایران

تعداد صفحات: ۱۵

نویسنده(ها):

Sima Ajami – Assistant Professor in College of Management & Medical Informatics in The Esfahan Medical Sciences University
Saeedeh Ketabi – Assistant Professor in Economics College in Department of Management, the Esfahan University

چکیده:

The hospital discharge process is a basic bottleneck in hospital management. Improved discharge process is the main strategy that covers many hospital activities. Discharge process is the last patient’s contact with hospital system. Therefore, it is the most important stage affecting patient’s satisfaction. If this process takes long, not only it make, patients dissatisfied but it also will not be beneficial for the hospital. The main objective was determining utilization of stations that involves discharge process at Beheshti Hospital in Esfahan, Iran in the spring of 2006